Why Festivelights ?

Our Promise:

  • Quality Assurance: Each product undergoes rigorous quality checks to ensure it meets our standards before reaching your doorstep.
  • Customer Satisfaction: Your happiness is our priority. We strive to provide prompt assistance and resolve any issues you may encounter.
  • Secure Shopping: Shop with confidence knowing that your personal information is protected through secure encryption protocols.

Why Choose Festivelights ?

  • Curated Selection: Discover one-of-a-kind products carefully selected from around the world.
  • Exceptional Service: Our dedicated support team is here to assist you at every step of your shopping journey.
  • Fast Shipping: Experience swift and reliable delivery to your doorstep, so you can enjoy your purchases without delay.

Trusted by Customers:
Don't just take our word for it! Read what our satisfied customers have to say about their festivelights experience:

Frequently Asked Questions ?

How do I place an order?

To place an order, simply browse our website, select the items you'd like to purchase, Click on the Cash On Delivery button, and proceed to checkout. Fill all your address details & complete your order.

How long will it take to receive my order?

Typically, orders are processed and shipped within 5-7 business days. Once shipped, you'll receive a tracking number to monitor the progress of your delivery.

Are your products authentic?

Yes, all products sold on our website are 100% authentic and sourced directly from reputable manufacturers and suppliers. We stand behind the quality and authenticity of every item we sell.

How can I track my order?

Once your order has been shipped, you'll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and estimated delivery date of your order.

What if I have a question or need assistance?

  • Our customer support team is here to help! If you have any questions or need assistance with your order, please don't hesitate to contact us via email, phone, or live chat. We'll be happy to assist you.

email : festivelightshop@gmail.com

WhatsApp : 9078911500

What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer support team immediately. We'll work with you to resolve the issue and arrange for a replacement or refund as soon as possible.

Can I cancel or modify my order after it's been placed ?

We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible.